In this episode, Michael Jefferies discusses the importance of third-party risk, especially highlighted by the recent Change Healthcare incident. Michael emphasizes working closely with business partners and maintaining regulatory compliance while integrating AI technology. He talks about balancing business needs with risk and the challenges of implementing AI cautiously. Michael also highlights the importance of provider efficiency and managing staff burnout by addressing workload and finding joy in work. Finally, Michael advises young professionals to steer their career paths and stresses the importance of building positive cultures and relationships in healthcare.